flyadeal · Refunds
flyadeal refund policy: when you get cash back and when you get credit
flyadeal gives a full cash refund in one standard case: you cancel within 24 hours of booking and the flight is 7 or more days away. Outside that window, fly+ and flyMax cancellations become flyadeal credit valid for 3 months, while airline cancellations open a refund link.
Updated:
flyadeal refund options compared
| Situation | Deadline | What you get | Fee |
|---|---|---|---|
| Time to Think (all fares) | Within 24h of booking, 7+ days before departure | Full refund | None stated |
| fly+ cancellation | Up to 48h before departure | Credit valid 3 months | Cancellation fee applies |
| flyMax cancellation | Up to 3h before departure | Credit valid 3 months | No fee |
| CFAR add-on | More than 24h before original departure | Refund % shown at booking | CFAR fee non-refundable |
| Flight cancelled by flyadeal | Use the SMS/email link | Free rebooking, credit, or refund to original payment | — |
| Eligible delays | Before the flight departs | Refund via dedicated link | — |
Sources: flyadeal Help Centre articles on cancelling (updated 25 Oct 2026), CFAR (22 Oct 2026), cancelled flights (25 Oct 2026) and delays (16 Oct 2026). Checked 26 October 2026.
How to request a flyadeal refund
- Open Manage My Booking on the website or app with your booking reference and family name.
- Cancel the booking; the screen shows whether you get a refund (Time to Think) or credit (fly+/flyMax).
- For CFAR, use the cancellation link in your booking confirmation email.
- For airline cancellations or eligible delays, use the dedicated refund link sent by SMS and email.
Refund status and bank transfers
flyadeal notes that it may ask for a copy of your passport or other documents to complete international bank transfers. Keep your contact details in the booking current, because refund links and option notices go to the mobile number and email on the booking.
Exceptional cases
Emergencies, serious illness or death may be considered for an exception if you submit supporting documents such as a medical report or death certificate. Submitting the form does not guarantee approval; each request is reviewed individually.
Change instead of cancel
If you are past Time to Think on the fly fare, changing the flight may cost less than losing it. Change fees per person per destination: fly 250 SAR domestic and 350 SAR international; fly+ 100 SAR domestic and 150 SAR international; flyMax no fee, fare difference only.
Cancellation itself is done online: see flyadeal Manage Booking cancellation rules per fare.
Frequently asked questions
Does flyadeal give refunds?
Yes: a full refund within 24 hours of booking when departure is 7+ days away, a refund percentage with CFAR, and refund links when flyadeal cancels or significantly delays an eligible flight.
How long is flyadeal credit valid?
3 months for fly+ and flyMax cancellations.
Can I add CFAR after booking?
No, CFAR must be selected during booking and its fee is non-refundable.
Is there a flyadeal refund form?
Refunds for cancelled or delayed flights use the dedicated link flyadeal sends; exception requests and compensation claims use Help Centre forms.
Sources we checked
- flyadeal Help Centre: I want to cancel my booking (article updated 25 October 2026) (checked 26 October 2026)
- flyadeal Help Centre: Cancel for Any Reason (CFAR) (article updated 22 October 2026) (checked 26 October 2026)
- flyadeal Help Centre: My flight was cancelled (article updated 25 October 2026) (checked 26 October 2026)
- flyadeal Help Centre: I want to change the date or time of my booking (article updated 25 October 2026) (checked 26 October 2026)